Shipping Policy
At Srinidi Trading, we are committed to providing reliable and timely delivery for all our customers. Please review our Shipping Policy for details regarding order processing, shipping times, costs, and other key information about receiving your order. If you have questions regarding shipping, please reach out to our customer service team.
1. Order Processing
- Order Confirmation: Once an order is placed, you will receive an order confirmation email. Please review this email to ensure all order details are correct.
- Processing Time: Orders are typically processed within [Insert Time Frame, e.g., 1-2 business days] after they are placed. During peak periods, processing may take slightly longer.
- Business Days: Processing and shipping are conducted Monday through Friday, excluding holidays.
2. Shipping Rates and Options
We offer multiple shipping options to accommodate your needs. Available shipping methods and rates will be displayed at checkout.
- Standard Shipping: Estimated delivery within [Insert Time Frame, e.g., 5-7 business days].
- Express Shipping: Estimated delivery within [Insert Time Frame, e.g., 2-3 business days].
- Free Shipping: We offer free standard shipping on orders over [Insert Minimum Order Value, if applicable].
Shipping rates vary based on the destination, shipping method selected, and order value. Rates are calculated at checkout.
3. Estimated Delivery Times
Delivery times are estimates and may vary depending on your location, the chosen shipping method, and the carrier’s schedule. Please note:
- Orders placed on weekends or holidays will be processed on the next business day.
- Delivery times do not account for potential delays due to customs clearance (for international shipments), inclement weather, or other unforeseen circumstances.
4. International Shipping
We offer international shipping to select countries. Please be aware:
- Customs, Duties, and Taxes: International customers are responsible for any additional fees, including customs duties, import taxes, or other charges applicable in their country. Srinidi Trading is not liable for these additional costs.
- Customs Delays: International shipments may be delayed by customs. These delays are outside our control and may extend delivery times.
5. Tracking Your Order
- Once your order has shipped, we will send a confirmation email with a tracking number. You can use this number to monitor the status of your shipment through the carrier’s website.
- For questions or assistance with tracking, please contact our customer service team.
6. Undeliverable Packages
In the event a package is deemed undeliverable due to incorrect address information, refusal of delivery, or other reasons, the customer is responsible for any additional fees for reshipping or return to sender.
7. Lost or Damaged Shipments
We strive to ensure safe delivery of all orders, but if your package is lost or damaged during transit, please contact us as soon as possible.
- Lost Packages: If your tracking information indicates that your package has been delivered but you have not received it, please notify us within [Insert Time Frame, e.g., 7 days].
- Damaged Packages: If your package arrives damaged, please document the damage and reach out to us within [Insert Time Frame, e.g., 48 hours] of receipt.